Hamina Wireless - Notice history

The intermittent network issues affecting some customers have been resolved. Our monitoring shows normal operation across all systems.

We are seeing signs of recovery, with a decrease in connection errors across our monitoring systems.
The issue originated from our infrastructure provider’s network (Azure), and service availability is improving as Azure mitigates the underlying problem.

We will continue to monitor performance closely and provide updates until the situation is fully resolved.

Azure Statement

Impact Statement: Starting at 07:40 UTC on 09 October 2025, Azure customers using Azure Front Door (AFD) may experience intermittent delays or timeouts when accessing their services. This includes the ability to access the Azure Portal and leverage Microsoft Entra.

Current Status: Our monitoring detected a significant capacity loss of about 30% of Azure Front Door instances, predominantly across Europe, Middle East, and Africa. We understand that this is due to a dependency on some underlying Kubernetes instances that crashed. We have ruled out any deployments that could have triggered this event.

We have been restarting these underlying Kubernetes instances, and AFD instances are coming back online. Customers should start seeing recovery as we bring these instances back online, and we expect full mitigation within the next 90 minutes.

We have identified the cause of the intermittent network issues as a problem with our infrastructure provider, Azure. The issue currently affects customers primarily in the EU region. Our team is monitoring the situation closely and working with Azure to ensure service stability. We will continue to share updates as the provider releases new information.

Azure Statement

Impact Statement: Starting at 07:40 UTC on 09 October 2025, Azure customers using Azure Front Door (AFD) may experience intermittent issues when accessing their services.

Current Status: We detected this issue via our internal monitoring system after detecting significant capacity loss across about 21 Azure Front Door environments in Europe and Africa regions. We are aware of this issue and are actively investigating underlying factors that may have triggered the issue.

We have identified the root cause of the intermittent connection issues as a problem with our infrastructure provider’s network.

The issue appears to affect customers primarily in the EU region. Our team is working closely with the provider and monitoring their mitigation efforts. We will continue to share updates as the situation develops.